CVdM
Chryssa Van der Merwe

1 reviews | Active since Apr 2018

09 Apr 2018, 15:45

Terrible service, no customer service and inefficiency

I have been with budge insurance for more than 5 years and this is the first time that I have had to claim and the service has been terrible! There is no communication, they are not proactive or helpful in any way and are nothing but inefficient.

0
Replies (2)
Budget Insurance
Budget Insurance's reply09 Apr 2018, 15:57
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply17 Apr 2018, 12:47
Official

Dear Chryssa

We have received confirmation from the Claims Management Team that the claim has since been finalised. In addition they have been in contact with Mr Van Der Merwe; the policy holder, regarding the way forward.

Kind Regards

The Budget Team