AG
Asheen G
1 reviews | Active since Oct 2015
04 Dec 2024, 10:01
Terrible Service !!! Lack of resolving issues
Disgraceful customer service and feedback by damaging my vehicle.. From a simple tyre change to now a damaged disc on my new vehicle . Pathetic ! Stranded without a vehicle and there is no matter of urgency on their end to resolve - They do not take accountability and have no sense or willingness to assist ! They never correspond professionally and you have no designated email address or person to communicate with .
Helpful (0)
Replies (11)0
Replies (11)
Budget Insurance's replyOfficial
04 Dec 2024, 10:07Hi Asheen
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department.
Kind regards,
The Budget Team
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department.
Kind regards,
The Budget Team
Budget Insurance's reply04 Dec 2024, 10:07
Official
Hi Asheen
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department.
Kind regards,
The Budget Team
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department.
Kind regards,
The Budget Team
AG
Asheen G's updateReviewer Update
04 Dec 2024, 10:13I have been hearing this for from Monday morning - 48 hours have passed : as I said - no urgency to resolve on your part !
AG
Asheen G's update04 Dec 2024, 10:13
Reviewer Update
I have been hearing this for from Monday morning - 48 hours have passed : as I said - no urgency to resolve on your part !
Budget Insurance's replyOfficial
04 Dec 2024, 10:14Hi
Please note that you will receive a call for further assistance.
The Budget Team
Please note that you will receive a call for further assistance.
The Budget Team
Budget Insurance's reply04 Dec 2024, 10:14
Official
Hi
Please note that you will receive a call for further assistance.
The Budget Team
Please note that you will receive a call for further assistance.
The Budget Team
AG
Asheen G's updateReviewer Update
05 Dec 2024, 09:02Still no resolution ... Day 4 and counting ....
AG
Asheen G's update05 Dec 2024, 09:02
Reviewer Update
Still no resolution ... Day 4 and counting ....
AG
Asheen G's updateReviewer Update
05 Dec 2024, 13:35promised a response by 1 pm and still nothing .... extremely unprofessional in my opinion .
AG
Asheen G's update05 Dec 2024, 13:35
Reviewer Update
promised a response by 1 pm and still nothing .... extremely unprofessional in my opinion .
AG
Asheen G's updateReviewer Update
05 Dec 2024, 16:16another day has gone and nobody has contacted or attempted to resolve. I am now with an unroadworthy vehicle for a week and stranded because of budget .
AG
Asheen G's update05 Dec 2024, 16:16
Reviewer Update
another day has gone and nobody has contacted or attempted to resolve. I am now with an unroadworthy vehicle for a week and stranded because of budget .
Budget Insurance's replyOfficial
05 Dec 2024, 16:20Hi Asheen,
We apologize for the delayed response.
Kindly note that we will follow up with our team and request that they contact you.
Kind regards,
The Budget Team
We apologize for the delayed response.
Kindly note that we will follow up with our team and request that they contact you.
Kind regards,
The Budget Team
Budget Insurance's reply05 Dec 2024, 16:20
Official
Hi Asheen,
We apologize for the delayed response.
Kindly note that we will follow up with our team and request that they contact you.
Kind regards,
The Budget Team
We apologize for the delayed response.
Kindly note that we will follow up with our team and request that they contact you.
Kind regards,
The Budget Team
Budget Insurance's replyOfficial
05 Dec 2024, 16:22Hi
We have sent a follow up email to the relevant department.
Kind regards,
The Budget Team
We have sent a follow up email to the relevant department.
Kind regards,
The Budget Team
Budget Insurance's reply05 Dec 2024, 16:22
Official
Hi
We have sent a follow up email to the relevant department.
Kind regards,
The Budget Team
We have sent a follow up email to the relevant department.
Kind regards,
The Budget Team
AG
Asheen G's updateReviewer Update
06 Dec 2024, 10:12I am really lost for words at the poor customer service you guys are portraying ! its disgraceful . 5 days and counting - no resolution . As part of your empty promises above - nobody has even contacted me since !
AG
Asheen G's update06 Dec 2024, 10:12
Reviewer Update
I am really lost for words at the poor customer service you guys are portraying ! its disgraceful . 5 days and counting - no resolution . As part of your empty promises above - nobody has even contacted me since !
AG
Asheen G's updateReviewer Update
13 Dec 2024, 08:01Please be very wary of Budget Insurance. you are making the biggest mistake by allowing them to take care of your insurance and your heard earned assets . I am willing to provide proof and share my experiences with anybody who requires so .
AG
Asheen G's update13 Dec 2024, 08:01
Reviewer Update
Please be very wary of Budget Insurance. you are making the biggest mistake by allowing them to take care of your insurance and your heard earned assets . I am willing to provide proof and share my experiences with anybody who requires so .
AG
Asheen G's updateReviewer Update
13 Dec 2024, 08:01 Please be very wary of Budget Insurance. you are making the biggest mistake by allowing them to take care of your insurance and your hard earned assets . I am willing to provide proof and share my experiences with anybody who requires so .
AG
Asheen G's update13 Dec 2024, 08:01
Reviewer Update
Please be very wary of Budget Insurance. you are making the biggest mistake by allowing them to take care of your insurance and your hard earned assets . I am willing to provide proof and share my experiences with anybody who requires so .