Terrible service from budget insurance

I am so disappointed in the service that I received from budget insurance. When they contact you for insurance they promise you the best service, but that's not what I am experiencing currently. I logged a claim and it was rejected, because as per budget I am not the primary driver on my own car that is in my name. I would not advice anyone to take up insurance with them, they can debit your account for their premium monthly but when it's time for them to pay out they have a lot of stories and issues. I have never heard of a insurance company that send someone out to check where you live talk to your neighbors etc when you log a claim with them. They never wanted to pay the claim from the get go that's why they had a lot of stories. Whoever is thinking of getting insurance on their car don't ever consider budget you will be very sorry.