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Vanessa N
1 reviews | Active since Oct 2019
31 Oct 2023, 10:12
Terrible service
I took out content cover end of August only to find out beginning of September I lost my job when the consultant called me about a week ago regarding my unpaid debit I advised him I was not working and can't afford it he was so rude and didn't bother assisting me I never accepted a debi check however I have one on my debit order after the first 1 that didn't go off I collected uif now they deducted a premium which I can't afford I want my debit reversed and policy canceled. Vanessa Naidoo ***
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Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
31 Oct 2023, 10:23Hi Vanessa,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply31 Oct 2023, 10:23
Official
Hi Vanessa,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
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Vanessa N's updateReviewer Update
13 Nov 2023, 18:28Good Day someone contacted me regarding my query I requested a refund they promised to return the call last Tues and never did.
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Vanessa N's update13 Nov 2023, 18:28
Reviewer Update
Good Day someone contacted me regarding my query I requested a refund they promised to return the call last Tues and never did.