JB
Justice B

1 reviews | Active since Mar 2014

03 Mar 2024, 19:45

TERRIBLE SERVICE AND SELFISH COMPANY

Budget insurance started to behave like a ****, they are increasing my premium by almost R700 from the 01 April 2024. Their reasons do not make sense, you can not increase insurance by R700, i do not only work to pay insurance, i have other things to do with the little money i make. I have a tried to ask them to take it down to R2000 or keep it on the old amount of R2500. They want to increase from R2500 to R3200. I am disputing this increase because i can not afford and it doesnt make sense. I want them to rework their unreasonable calculations or else i will have to cancel and post this to all social media and also make sure that whoever from my friends and relatives that i referred them that they also switch to other insurance companies. Due to this stubbornness and selfish behaviour they are going to lose most clients that i referred. They have a choice to rework my premium or i cancel then i move to another car insurance with my people, then last i will post to all social media networks for this terrible service. They are so selfish, they must fix this mess before i switch to another car insurance. i dont only work to pay insurance, i have other things to pay with my money!

0
Replies (1)
Budget Insurance
Budget Insurance's reply03 Mar 2024, 19:52
Official
Hi Justice,

We acknowledge receipt of your complaint and apologise for any inconvenience caused to you. 
Our team will be in contact with you to discuss your concerns and this will be escalated to the relevant department. 

Kind Regards, 
The Budget Insurance Team