RR
Rashmika R
1 reviews | Active since Mar 2011
22 Mar 2016, 11:30
Terrible service
Spoke to agents at Budget probably a dozen times already - seems no-one can understand a simple request to get a correct quote. How difficult is it to quote on Home Contents and Portable cover. Sick and tired of explaining OVER AND OVER AGAIN that all my jewelry must be listed as portable and still getting only half the items listed!! <br> Get someone who knows their job to call me - you want my business NOT the other way around. <br> As I was writing this, I got a call from another agent to now says something completely different than what I was told last week!<br> <br> I just give up. Guess I'll stay with my current insurer.
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Replies (1)Budget Insurance's replyOfficial
22 Mar 2016, 17:14Hello rashmika20,
Thank you for your comments and bringing this matter to our attention allowing us an opportunity to investigate your matter.
We have escalated the complaint to the Sales manager and as soon as we receive feedback we shall revert to you soonest.
Please accept our apologies for any inconvenience caused.
Kind Regards
The Budget Insurance Team
Thank you for your comments and bringing this matter to our attention allowing us an opportunity to investigate your matter.
We have escalated the complaint to the Sales manager and as soon as we receive feedback we shall revert to you soonest.
Please accept our apologies for any inconvenience caused.
Kind Regards
The Budget Insurance Team
Budget Insurance's reply22 Mar 2016, 17:14
Official
Hello rashmika20,
Thank you for your comments and bringing this matter to our attention allowing us an opportunity to investigate your matter.
We have escalated the complaint to the Sales manager and as soon as we receive feedback we shall revert to you soonest.
Please accept our apologies for any inconvenience caused.
Kind Regards
The Budget Insurance Team
Thank you for your comments and bringing this matter to our attention allowing us an opportunity to investigate your matter.
We have escalated the complaint to the Sales manager and as soon as we receive feedback we shall revert to you soonest.
Please accept our apologies for any inconvenience caused.
Kind Regards
The Budget Insurance Team
