DG
Dhesan G

1 reviews | Active since Jul 2017

27 Oct 2022, 15:08

Terrible Service

I have called on the 18th October - Spoke to consultant by the name of Sueraya who captured the claim, I was told that a claim faciliator by the name of KAGISO SETSHOGOE will be in contact within the next 48 hours either via email or telephone. TILL THIS DATE I HAVE HAD NO RESPONSE!!

Can I please urgently get assistance regarding reference number : ***/5 before I escalate this up to the ombudsman.

0
Replies (1)
Budget Insurance
Budget Insurance's reply27 Oct 2022, 15:12
Official
Hi Dhesan, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team