MC
Monita C

1 reviews | Active since Mar 2013

09 Jan 2017, 10:50

Terrible service

<p>I am not happy with the service from Budget and this is the second time around. I insured a second vehicle which was only a courtesy car for a period of December and then cancelled the policy after. I was not however informed by the consultant that a 2016 vehicle insured, the holiday period is applicable in December for the added car. The second consultant that only called for the cancellation informed me about it and now it was forfeited because of this bad service by the insurance company or consultant, whomever needs to be blamed for this. The first time around were incorrect debit amounts at different times from Budget. </p>

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Replies (1)
Budget Insurance
Budget Insurance's reply09 Jan 2017, 11:41
Official

Thank you for bringing this to our attention

Kindly be advised that we have escalated the matter to a Customer Relations specialist to contact you in order to obtain more clarity

Kind Regards

The Budget Team