Terrible experience ever

<p>on the 28 October 2016, Mr Swanepoel bumped into the back of my car and drove off, I took his registration and traked him down. when I found him he admitted guilt and told me to make an accident report and submit to Budget insurance, so that Budget insurance can claim from his insurance. The following week I reported Budget insurance and they told me to take the car for inspection and assess the damage. Few days later they called to say the access is higher than the repair and suggested that i make the repairs by myself and reffered to the manager who told you that she will make a request to trace Mr Swanepoel's insurace on my behalf. On Monday 14 November 2016 I made a follow up on my claim to my surprise I was told my claim does not exit and its invalid and the will not pay.</p>