DM
Dominic M
1 reviews | Active since Jan 2021
02 Feb 2022, 07:06
Terrible customer service
I have taken out a VAP policy with budget and they have since deducted the premium monthly off my account. However, when I need to claim, none of them can help me find my policy and process my claim. I sit for hours on the phone being transferred to 5 or 6 different people and at the end the person who I am dealing with promises me to send through my policy documents and I never receive anything.
It is disgusting and terrible how disorganized and ************* this company is.
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Budget Insurance's replyOfficial
02 Feb 2022, 10:07Hi Dominic,
We would like to apologise for the service you have received.
Please send us a private message with your ID number so we can look into your matter.
Kind Regards,
The Budget Team
We would like to apologise for the service you have received.
Please send us a private message with your ID number so we can look into your matter.
Kind Regards,
The Budget Team
Budget Insurance's reply02 Feb 2022, 10:07
Official
Hi Dominic,
We would like to apologise for the service you have received.
Please send us a private message with your ID number so we can look into your matter.
Kind Regards,
The Budget Team
We would like to apologise for the service you have received.
Please send us a private message with your ID number so we can look into your matter.
Kind Regards,
The Budget Team