SL
Sindisiwe L
1 reviews | Active since Sept 2018
20 Apr 2026, 15:01
Terrible communication about claim.
I am extremely dissatisfied with the service I’ve received. My vehicle has been written off, and although I’ve already submitted all the required documents, I have not received any feedback regarding my claim. I have not been informed about the settlement amount or when I can expect payment.
What concerns me most is the lack of communication my attempts to follow up have been completely ignored. This situation is unacceptable and I urgently need someone to contact me as soon as possible to provide clarity and resolve this matter. Reshmas manager to call me urgently!!
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Budget Insurance's replyOfficial
20 Apr 2026, 15:13Hi Sindisiwe , thank you for bringing this to our attention.
We sincerely apologise for the lack of communication and understand how frustrating this must be. This is not acceptable, and your concerns have been escalated for urgent attention.
Kind Regards,
The Budget Team
We sincerely apologise for the lack of communication and understand how frustrating this must be. This is not acceptable, and your concerns have been escalated for urgent attention.
Kind Regards,
The Budget Team
Budget Insurance's reply20 Apr 2026, 15:13
Official
Hi Sindisiwe , thank you for bringing this to our attention.
We sincerely apologise for the lack of communication and understand how frustrating this must be. This is not acceptable, and your concerns have been escalated for urgent attention.
Kind Regards,
The Budget Team
We sincerely apologise for the lack of communication and understand how frustrating this must be. This is not acceptable, and your concerns have been escalated for urgent attention.
Kind Regards,
The Budget Team