ZS
Zweli S
1 reviews | Active since Mar 2020
25 Feb 2025, 07:26
Terrible claim decline reason without inspection
Very very negative experience. Logged a warranty claim over an issue that started in January 2025. They asked for service history and all that and provided. Now, without inspecting the car at all, they referenced a comment issued June 2024 which had nothing to do with this as the issue was fixed then. Terrible service and I’ve cancelled this immediately. They hide behind so called managers whom no one even talks to.
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Budget Insurance's replyOfficial
25 Feb 2025, 08:02Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
Budget Insurance's reply25 Feb 2025, 08:02
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team