NT
Nontobeko T

1 reviews | Active since Jul 2020

19 Aug 2025, 23:49

Tedeous claim process

currently waiting on outcome of claim, they keep communicating via email to ask addition questions. Vehicle written off already but no way forward yet,they always get my premiums on time. No empathy at all in this situation

0
Replies (1)
Budget Insurance
Budget Insurance's reply20 Aug 2025, 07:12
Official
Hi  Nontobeko, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team

Best regards,