CA
Cheryl A
1 reviews | Active since Jun 2020
06 Mar 2025, 16:25
SURPRISED BY LACK OF SERVICE
Have never had a problem with Budget. Locked my keys in ignition, called Budget but was concerned re time it took to answer call and time to come out, it was getting late. Called locksmith who was 10 mins away. Budget guy said I can use locksmith and get refund from Budget. Submitted everything on Tuesday and still waiting to hear from Budget. Only an automated response to date.
Helpful (0)
Replies (3)0
Replies (3)
Budget Insurance's replyOfficial
06 Mar 2025, 16:30Hi Cheryl,
We would like to apologise for any inconvenience we may have caused.
We will escalate your matter and our team will contact you with feedback.
Kind Regards,
The Budget Team
We would like to apologise for any inconvenience we may have caused.
We will escalate your matter and our team will contact you with feedback.
Kind Regards,
The Budget Team
Budget Insurance's reply06 Mar 2025, 16:30
Official
Hi Cheryl,
We would like to apologise for any inconvenience we may have caused.
We will escalate your matter and our team will contact you with feedback.
Kind Regards,
The Budget Team
We would like to apologise for any inconvenience we may have caused.
We will escalate your matter and our team will contact you with feedback.
Kind Regards,
The Budget Team
Budget Insurance's replyOfficial
06 Mar 2025, 16:30Hi Cheryl
We acknowledge the receipt of your complaint.
Please note that we are unable to locate your policy with the ID number provided, kindly provide us with your policy number in order for us to assist you further.
Kind regards,
The Budget Team
We acknowledge the receipt of your complaint.
Please note that we are unable to locate your policy with the ID number provided, kindly provide us with your policy number in order for us to assist you further.
Kind regards,
The Budget Team
Budget Insurance's reply06 Mar 2025, 16:30
Official
Hi Cheryl
We acknowledge the receipt of your complaint.
Please note that we are unable to locate your policy with the ID number provided, kindly provide us with your policy number in order for us to assist you further.
Kind regards,
The Budget Team
We acknowledge the receipt of your complaint.
Please note that we are unable to locate your policy with the ID number provided, kindly provide us with your policy number in order for us to assist you further.
Kind regards,
The Budget Team
CA
Cheryl A's updateReviewer Update
07 Mar 2025, 14:27I emailed locksmith invoice and proof of payment on 4 March to ***
CA
Cheryl A's update07 Mar 2025, 14:27
Reviewer Update
I emailed locksmith invoice and proof of payment on 4 March to ***