SD
Samkelo D

1 reviews | Active since May 2014

07 Dec 2015, 12:40

Submitted my claim on Tuesday last week

Last week Tuesday I submitted a claim to budget insurance, up to this day I have not yet received a feedback regarding my claim. on their terms and conditions it states that a claim takes up to 48hr but now its more than 7 working days with no response.

0
Replies (1)
Budget Insurance
Budget Insurance's reply07 Dec 2015, 16:49
Official
Hello Daluvuyo,

We acknowledge receipt of your complaint.

The claim that you are referring to is a Value Added product that doesnt form part of the main policy. We have requested that you are contacted by the Value added department for feedback on the claim.

We apologise for the inconvenience caused.

Regards,
The Budget Insurance Team.