DM
Dimakatso M

1 reviews | Active since Aug 2021

28 Nov 2022, 13:13

Struggling to lodge a claim

I have been struggling to make a claim , on 3 attempts I was on the line for over an hour . Which keeps on saying the consultants are all busy on other lines . Is there an alternative number besides the (0861) 600-120.

0
Replies (3)
Budget Insurance
Budget Insurance's reply28 Nov 2022, 13:15
Official
Hi Dimakatso,
  
Thank you for bringing this into our attention
  
Our team will be in contact you.
  
Kind Regards, 
The Budget Insurance Team

DM
Dimakatso M's update22 Dec 2022, 09:37
Reviewer Update
My claim was authorised and the windscreen has been repaired . Budget insurance contacted me back on the same day (28/11/2022) when I posted the first review. Thanks to the team that promptly assisted me.
Budget Insurance
Budget Insurance's reply22 Dec 2022, 10:02
Official
Hi Dimakatso,

Thank you for sharing your positive experience with us.

Enjoy your day!

Kind Regards,
The Budget Team