RM
Roxy M

1 reviews | Active since May 2015

14 Jul 2015, 14:47

STOP PASSING THE DARN BUCK!

Budget Insurance<br> <br> Your client has caused an inconvenience in MY LIFE...now the client is more than willing to pay for damages but you guys are taking me for a spin. I feel like you are purposefully taking me for a run around in order to avoid paying for the damages caused by YOUR client. Isn't it the reason why clients pays you each month...to FIX their mess? <br> <br> AAAND I don't understand how you can ask for a sketch of the scene AFTER I repetitively told you that I was not there when the incident happened.<br> <br> To make matters WORSE, you refuse to give me a courtesy car after ALL OF THIS. How the heck am I to be liable for YOUR client who BUMPED INTO A PARKED CAR? I would understand if we crashed at an intersection or something...MY CAR WAS PARKED FOR CRYING OUT LOUD!<br> <br> Get this solved soon and stop telling me about your 60 turn around time. I didn't cause all of this therefore FIX IT. Clients pay you to.

0
Replies (1)
Budget Insurance
Budget Insurance's reply15 Jul 2015, 16:03
Official
Hello Rockcee,

Thank you for bringing the matter to our attention.

We have in the interim escalated the matter to the Legal Department Team Manager.

The merits of the case and a decision will be discussed with you as soon as possible.

Please accept our sincere apologies for the inconvenience caused.

Kind Regards,

The Budget Insurance Team