1 reviews | Active since Dec 2011
Stop calling
<p>Kindly stop calling and then ending the call, Im sure your call centre agents didnt like it when I returned the favour. Oh wait, the call got answered but all you could hear was other agents speaking, the one I got to clearly wasnt there.</p> <p> </p> <p>Stop with the bad service, you are useless! If it is this painful to just get a quote, how much suffering will I experience when I need to claim.</p> <p> </p> <p>Bad bad bad...Useless!</p> <p> </p> <p>Thanks for showing your true colours before I joined though!</p>
Thank you for bringing this matter to our attention.
We are truly sorry to hear about your experience. We assure you that it would never be our intention to aggravate you; especially at a time when our service counts the most.
Kindly be advised that we attempted to get hold of you this morning on the cell number provided to enquire what type of cover you initially required in order for us to escalate the matter to the relevant team to make contact with you to firstly apologise for your initial experience and secondly to enquire whether you still wish to obtain a quote.
Kindly respond to the email that was sent to you should you still wish to be contacted.
Kind Regards
The Budget Team
Best regards,
Thank you for bringing this matter to our attention.
We are truly sorry to hear about your experience. We assure you that it would never be our intention to aggravate you; especially at a time when our service counts the most.
Kindly be advised that we attempted to get hold of you this morning on the cell number provided to enquire what type of cover you initially required in order for us to escalate the matter to the relevant team to make contact with you to firstly apologise for your initial experience and secondly to enquire whether you still wish to obtain a quote.
Kindly respond to the email that was sent to you should you still wish to be contacted.
Kind Regards
The Budget Team
Best regards,