ZQ
Zanele Q
1 reviews | Active since Apr 2015
17 Apr 2015, 10:14
Stop calling
I requested a car insurance quote from budget, as i am planning to purchase a vehicle( I have not yet). I got assisted by a very professional and assuring consultant(Kastello Govender). I repeatedly told them that i am just looking for a quote not to commence with anything yet, so i gave them all my details as requested. But now i feel cornered, harassed and bombarded with calls countless times a day. This has to stop!!! And i have further taken a decision not to take their cover anymore due to this harassment. I dint understand how they give me policy numbers and when they will deduct premiums when i have not even provided them with proof of purchase
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Replies (1)Budget Insurance's replyOfficial
21 Apr 2015, 09:55Hello Zanele@2,
We acknowledge receitp of your complaint, thank you for taking the time to bring this matter to our attention.
As discussed with one of our Customer Relation Specialists, we will listen to the sales conversation in order to provide you with feedback.
Regards,
The Budget Insurance Team.
We acknowledge receitp of your complaint, thank you for taking the time to bring this matter to our attention.
As discussed with one of our Customer Relation Specialists, we will listen to the sales conversation in order to provide you with feedback.
Regards,
The Budget Insurance Team.
Best regards,
Budget Insurance's reply21 Apr 2015, 09:55
Official
Hello Zanele@2,
We acknowledge receitp of your complaint, thank you for taking the time to bring this matter to our attention.
As discussed with one of our Customer Relation Specialists, we will listen to the sales conversation in order to provide you with feedback.
Regards,
The Budget Insurance Team.
We acknowledge receitp of your complaint, thank you for taking the time to bring this matter to our attention.
As discussed with one of our Customer Relation Specialists, we will listen to the sales conversation in order to provide you with feedback.
Regards,
The Budget Insurance Team.
Best regards,
