LD
Lindsay D
1 reviews | Active since Mar 2014
05 Aug 2025, 11:07
Still zero assistance after promising they would help.
After they responded that a consultant will call me & no calls came. I spoke to a lady named Siphokazi who asked me to email her my documents which I did & then they went down a big black hole again. I have tried to call them again, being put on hold for 20-30 minutes with each call & finally giving up.
Next step is to put a complaint on LinkedIn & social media. Seems that’s the only platform companies respond to.
Helpful (0)
Replies (4)0
Replies (4)
Budget Insurance's replyOfficial
05 Aug 2025, 11:10Hi Lindsay,
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply05 Aug 2025, 11:10
Official
Hi Lindsay,
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
LD
Lindsay D's updateReviewer Update
05 Aug 2025, 11:21Thanks for your generic response. I will be screenshotting & using this on linkedIn to show how Budget Insurance could not care to even write a personal message after being unhelpful.
LD
Lindsay D's update05 Aug 2025, 11:21
Reviewer Update
Thanks for your generic response. I will be screenshotting & using this on linkedIn to show how Budget Insurance could not care to even write a personal message after being unhelpful.
Budget Insurance's replyOfficial
05 Aug 2025, 12:15Hi Lindsay, please be assured that your matter has been escalated to the relevant team dealing with your claim. You will receive feedback.
Kind regards,
The Budget Team
Kind regards,
The Budget Team
Budget Insurance's reply05 Aug 2025, 12:15
Official
Hi Lindsay, please be assured that your matter has been escalated to the relevant team dealing with your claim. You will receive feedback.
Kind regards,
The Budget Team
Kind regards,
The Budget Team
LD
Lindsay D's updateReviewer Update
05 Aug 2025, 14:23Well I still have not been contacted. I called again & waited on line another 15 minutes & still did not get put through.
After this. I am definitely cancelling this policy. I am sure there is better service out there than this.
After this. I am definitely cancelling this policy. I am sure there is better service out there than this.
LD
Lindsay D's update05 Aug 2025, 14:23
Reviewer Update
Well I still have not been contacted. I called again & waited on line another 15 minutes & still did not get put through.
After this. I am definitely cancelling this policy. I am sure there is better service out there than this.
After this. I am definitely cancelling this policy. I am sure there is better service out there than this.