cM
cindy M

1 reviews | Active since Jan 2015

03 Nov 2015, 10:32

still waiting for my policy agreement

I took out a car insurance with them 2 months ago and still don't have my policy agreement..which was promised to be emailed to me and posted too...yesterday night i need help but because i don't their sticker with their number i couldn't get hold of them...i only could get hold of their office where it said sorry we are closed call tomorrow during working hours...how ridiculous is that when am stuck in a free way with no one to help...so i need them to post me my policy with the budget number 24hr emergency number and email me the contract as promised.

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Replies (1)
Budget Insurance
Budget Insurance's reply03 Nov 2015, 15:25
Official
Hello mziyako,

Thank you for letting us know.

We can confirm that your policy documents was now e-mailed to you. In the document you will find all the relevant contact details and we would suggest that you save the emergency road side assist number in your cell phone for future reference.

We apologise for the inconvenience that was caused.

Regards,

The Budget Insurance Team