Still no response

It seems Budget only responds to issues when you post it here. Email them as much as you like and you'd be lucky to get a response. On 25 January I wrote a complaint here and within a day I got a response. I requested certain collector's items to also be insured and was promised someone would get back to me the same day. Two weeks later and no response. I the meantime I've requested Outsurance to send me a quote for my vehicle and household. Imagine my response to receive a phone call from them a few hours after phoning them and then also receiving a quote from them right after the phone call. They are a bit more expensive unfortunately, but they are going to see today if they can't beat your quote. And their household cover covers my collectibles in its entirety. Budget really has ***** customer service.