1 reviews | Active since Jan 2016
Stay Away!!Traumatic Service
I lodged a claim on the 15 December after my house was broken into.Next door Police Commander even gave a full description of suspects vechicle to detective.I had a burgalry few weeks earlier prior to this one and cancelled my claim due to belongings recovered..helps being honest.Assesor changes appointments at a whim and promise me whilst on leave another Asessor will conclude the matter.Due to my work I have to lodge claims at SAPS regurlary and I was asked about high SAPS recorded cases although inly one was with Budget!!!***...then I get asked about a case of mine years back that has NOTHING to do with the Insurance Industry or loss to an financial institution.I had to send an sms to an previous assesor for actioning....was promised a call today still nothing.I had inverters ****** and no one has asked me the specs ect on these and they will get it most likey wrong.Thanks Paul for keeping my an faithfull Budget customer but recent service horrible!!Call Centre still hasnt ammended my address....paperwork gets lost....no answer on mails....i was adviced not to complain due to victimasation but this is not on.Month later...your non related history being teared into
Thank you for bringing this matter to our attention.
We have escalated the complaint to the relevant manager to investigate this matter.
We do understand your frustration and apologise for the inconvenience caused.
Kind Regards
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We have escalated the complaint to the relevant manager to investigate this matter.
We do understand your frustration and apologise for the inconvenience caused.
Kind Regards
The Budget Insurance Team
