IM
Idah M
1 reviews | Active since Jun 2019
30 Aug 2022, 18:25
Stay away from Budget insurance they are ******** people with their content insurance
Contents at Budget it is a ****, 8 am not happy about how they handle my claim at all... I issured my content for estimated amount now they are unable to replace my content because they feel that I'm under insured..
I lost content Amounting to R48000 plus or minus they are saying they will give me R6000 because they are calculating average and also I should give them invoice for my 2017/2018 items of which I signed the concerned form to do background check. I used my petrol to get receipts from the stores...I am not happy at all...
The amount they are giving me does not even buy anything that I lost..
Helpful (0)
Replies (3)0
Replies (3)
Budget Insurance's replyOfficial
30 Aug 2022, 18:27Hi Idah,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply30 Aug 2022, 18:27
Official
Hi Idah,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
IM
Idah M's updateReviewer Update
01 Sept 2022, 20:05Good evening,
You promised to give me feedback the next day, I still haven't received your feedback call. I received the settlement amount if R6000 for what I don't know...can I have the breakdown of my payment in writing..I am definitely taking this to the Ombudsman.may I also have a copy of the recording when policy was written...
You promised to give me feedback the next day, I still haven't received your feedback call. I received the settlement amount if R6000 for what I don't know...can I have the breakdown of my payment in writing..I am definitely taking this to the Ombudsman.may I also have a copy of the recording when policy was written...
IM
Idah M's update01 Sept 2022, 20:05
Reviewer Update
Good evening,
You promised to give me feedback the next day, I still haven't received your feedback call. I received the settlement amount if R6000 for what I don't know...can I have the breakdown of my payment in writing..I am definitely taking this to the Ombudsman.may I also have a copy of the recording when policy was written...
You promised to give me feedback the next day, I still haven't received your feedback call. I received the settlement amount if R6000 for what I don't know...can I have the breakdown of my payment in writing..I am definitely taking this to the Ombudsman.may I also have a copy of the recording when policy was written...
Budget Insurance's replyOfficial
01 Sept 2022, 20:08Hi Idah,
We are concerned to hear this and would like to apologize for the service and experience.
We have escalated this matter to our team and they will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
We are concerned to hear this and would like to apologize for the service and experience.
We have escalated this matter to our team and they will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply01 Sept 2022, 20:08
Official
Hi Idah,
We are concerned to hear this and would like to apologize for the service and experience.
We have escalated this matter to our team and they will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
We are concerned to hear this and would like to apologize for the service and experience.
We have escalated this matter to our team and they will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team