1 reviews | Active since May 2016

25 May 2023, 10:44

Stay away from Budget

After 10 months of up and down, it is sad to say that Budget clearly do not care about their customers, they have cheated in assessments of repairs on my vehicle, and insist I am lieing and do not know what I am talking about on my own car. now they leave me no choice but to cancel my policy with them and take legal action as well as approach the ombudsman, but all insurance companies know it takes months and sometimes several months before the ombudsman can assist, and hence they do not fear the Ombudsman. To cancel my policy budget called me many times, to resolve my issues I had to beg Budget to contact me. My advise, Budget will not keep to their side of an agreement with them, so rather try another insurer, stay away from them. Tyronelo email address is ****, you get automatic response and never a reply further than that, it is a hoax to give you an impression you have reached somebody high up And do not call me Budget, I do not want to hear your excuses anymore, this post is for people to know what they are getting themselves into

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Replies (3)
Budget Insurance
Budget Insurance's reply25 May 2023, 10:45
Official
Hi Jayseelan, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 


Kind Regards,  
The Budget Team
's update25 May 2023, 10:50
Reviewer Update
Please read the response from Budget automated machine,
I said do not call me, it is automated to send this response, because they say their team will be in contact, this shows the lack of interest from budget, and proof that they are bad insurance,
read the other articles and posts, Budget uses Renew-it and Automagic only, and the complaints about both these panelbeaters are endless, and yet budget continues to make use of them
Budget Insurance
Budget Insurance's reply25 May 2023, 11:23
Official
Hi Jayseelan,

We acknowledge receipt of your complaint we can escalate your request to the relevant department for them to assist.


 Kind Regards, 
The Budget Insurance Team