Star Review: Poor Service and Blame from Budget Insurance

My experience with Budget Insurance has been terrible. Their reception is rude and unhelpful, and I was made to feel as if the accident was my fault, as if I chose to have it. They give no proper explanations, don’t go back to call recordings about the excess, and only bring up new conditions when you’re ready to claim. Who chooses to have an accident, to think that they were the ones who never gave me a chance to breath advertising how better their insurance was

Instead of support, I got judgment and blame. In the end, they decided it was entirely my fault and refused to pay part of my claim. Very disappointing service with no empathy or transparency. Sending an email to follow which is not clear to understand and entirely saying that the accident was my fault! Who chooses to have an accident!

They have sent me straight to Antidepressents in a matter of hours. It makes me me wonder if the insurance is to Help you when you get in an accident a money making scheme