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Mbali M
1 reviews | Active since Nov 2011
21 Oct 2015, 10:45
Stand alone Cellphone insurance
have been trying to put in a claim from yesterday but I can't get someone to help me .Was told they can't pick up my details but I have DO that I'm paying every month. I need someone to call me from claim and help me or I'm taking my business elsewhere.<br> Every time I need assistance from you guys I need to complain 1st before I'm being helped <br>
Helpful (0)
Replies (1)0
Replies (1)Budget Insurance's replyOfficial
21 Oct 2015, 13:11Hello Mbalisto,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has attempted to reach you telephonically with no success.
We will keep trying in order to connect you to the relevant department and ensure that your claim is registered successfully.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insrance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has attempted to reach you telephonically with no success.
We will keep trying in order to connect you to the relevant department and ensure that your claim is registered successfully.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insrance Team
Budget Insurance's reply21 Oct 2015, 13:11
Official
Hello Mbalisto,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has attempted to reach you telephonically with no success.
We will keep trying in order to connect you to the relevant department and ensure that your claim is registered successfully.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insrance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has attempted to reach you telephonically with no success.
We will keep trying in order to connect you to the relevant department and ensure that your claim is registered successfully.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insrance Team
