1 reviews | Active since Feb 2014
STAFF LACK INSURANCE ADVISORY/POLICY KNOWLEDGE
<p>This morning i called Budget Insurance and spoke to Cebo Dakkie and Sifiso. I was put on-hold for more than the duration of the call - which was 31 minutes, so that Cebo could speak to his colleagues and advice me-INaccurately. Thereafter i spoke to Sifiso-who too couldn't differentiate between my question asked, and nonsense informatio he provided.</p> <p>My issue is regarding my PREMIUMS! AND THE ACCIDENT THAT OCCURED!</p> <p>CAN ANYBODY WITH A BRAIN EXPLAIN TO ME, WHY I PAID MY PREMIUMS FOR THE 5 MONTHS THAT YOU PEOPLE HAD MY CAR, AND WHILST I HAD SIGNED THE CAR OVER TO YOU???</p> <p>Doesnt your panelbeater have insurance? or this part of a bigger scheme?</p> <p>my policy document doesnt state / doesnt have a CLAUSE that states that i HAVE TO PAY MY PREMIUMS when i have handed over the car to You, Budget Insurance and your PanelBeaters - that too for 5months.</p> <p>this is *********. </p> <p> </p>
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating the matter in terms why the vehicle was at the panel beater for 5 months to begin with. We will also revert with the reasons why your premiums are still payable in this type of scenario.
We will revert to you during the course of today. Trust you will find the above in order.
Kind Regards
The Budget Team
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating the matter in terms why the vehicle was at the panel beater for 5 months to begin with. We will also revert with the reasons why your premiums are still payable in this type of scenario.
We will revert to you during the course of today. Trust you will find the above in order.
Kind Regards
The Budget Team
