so bad at canceling and they take debit orders not approved for

I've spoken to a guy on the 20th he explained everything to me. On the 21st I emailed budget and said I want to cancel and don't want to be with budget ive spoken to 2 other people trying to cancel the insurance but then they want to talk and talk and talk I CANT BE ON THE PHONE FOR 45 MIN TRYING TO CANCEL SOMETHING, and explain and try to sell this insurance, and they are taking debit order off my account without me signing anything. IM NOT INERESTED ! CANCEL!!!