1 reviews | Active since Jul 2016

13 Jul 2016, 12:17

Slowest Claims Department Ever

<p>Last month I logged a claim and I was told that once my monthly premium had gone through I would be given the banking details and reference number to use when depositting my excess and almost a later I am yet to receive any word from Budget but come month end another premium shall be collected while I have no phone!</p>

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Replies (1)
Budget Insurance
Budget Insurance's reply14 Jul 2016, 06:52
Official

Dear Siphiwe

We acknowledge receipt of your complaint.

Kindly be advised that the matter has been escalated to the claims department to ensure a speedy resolve.

Please accept our sincere apologies for the frustration and inconvenience caused.

Kind Regards

The Budget Team