DU
Dylan U

1 reviews | Active since Feb 2026

24 Feb 2026, 10:29

Slow service

I am disappointed in budget My vehicle was involved in an accident on the 10th Jan, 2026 Till this day my car is still not fixed. From the tow truck taking the car to the wrong panel beaters . No one knew where the car was . Then to the buyer not been avaliable. Then they cant find stock To then sending half smses To promising things not been done . Now nearly 2 months later they decide to fix the car now. That will give a time of another 15 days for parts to arrive and another 15/20 days to repair. In the mean time my job is on the line as I work 1.30 hours from where I live and have to get lifts when I can. When you call them you have a computer that repeats and repeats its self.

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Replies (1)
Budget Insurance
Budget Insurance's reply24 Feb 2026, 10:31
Official
Hi Dylan, 

This is concerning to hear, and we would like to apologize for the service and experience. 

Please provide us with your ID/Policy number.

Kind Regards, 
The Budget Team