JS
Johannes S
1 reviews | Active since Apr 2026
04 Jun 2026, 10:09
Shocking service
Budget is the worst insurer possible. Do not insure your vehicle with them. It has taken nearly 3 months just to get to a panel beater. Two weeks later still nothing has been done. Hello ombudsman, here we come.
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Budget Insurance's replyOfficial
04 Jun 2026, 10:11Hi Johannes,
Thank you for bringing this to our attention. We sincerely apologise for the delays and frustration you have experienced during your claims process. We understand how important it is to have your vehicle attended to as quickly as possible, and we regret that this has not been your experience.
Please rest assured that your concerns are being taken seriously and we will escalate to the relevant team to assist.
We appreciate your patience and the opportunity to make this right.
Kind Regards,
The Budget Team
Budget Insurance's reply04 Jun 2026, 10:11
Official
Hi Johannes,
Thank you for bringing this to our attention. We sincerely apologise for the delays and frustration you have experienced during your claims process. We understand how important it is to have your vehicle attended to as quickly as possible, and we regret that this has not been your experience.
Please rest assured that your concerns are being taken seriously and we will escalate to the relevant team to assist.
We appreciate your patience and the opportunity to make this right.
Kind Regards,
The Budget Team