1 reviews | Active since Oct 2016

04 Apr 2017, 09:47

Shocking Service

<p>my car was damaged by someone else. I was told to notify my insurance and 3 days later my premium goes up by R500? whilst i still need to pay the excess of R9k?</p> <p>what is this, are you sure you are insurance and not a panel beater?</p> <p> </p> <p>there is 2 issues, both need to be fixed.</p> <p>I either want the claim cancelled my premium back to what is was</p> <p>or i want the excess paid by the 3rd party, my car fixed and my premium back to what it was</p> <p>or cancel my insurance, i'll go to someone else who doesnt openly **** me.</p>

0
Replies (2)
Budget Insurance
Budget Insurance's reply04 Apr 2017, 10:58
Official

We acknowledge receipt of your complaint.

Kindly be advised that a Customer Relation Specialist will be in contact with you to address your concerns.

Kind Regards

The Budget Team

Budget Insurance
Budget Insurance's reply07 Apr 2017, 13:11
Official

Dear Shaun

Kindly be advised that we have received confirmation that this matter has been satisfactorily resolved.

Have a good weekend ahead.

Kind Regards

The Budget Team