sM
simon M
1 reviews | Active since Nov 2013
02 Apr 2026, 09:55
SHOCKING HOW THEY CONDUCT BUSINESS
Early this week I cancelled the warranty policy and wanted them to refund the R1 207 debited on the 25 March 2026 and I was advised they cant do that due to the fact that the policy is month to month and I decided to cancel it
Later I received an information that the policy can be returned for less amount of R800 and which I agreed as the money will be debited on the 25 April, To my surprise this morning they debited R1 207 for the same service. I want nothing to do with them any more I am cancelling and I want my money back I am done with this company,I WANT MY MONEY PERIOD
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Replies (3)0
Replies (3)sM
simon M's updateReviewer Update
02 Apr 2026, 10:08Policy Number *** and my email address: smkwa*******
sM
simon M's update02 Apr 2026, 10:08
Reviewer Update
Policy Number *** and my email address: smkwa*******
Budget Insurance's replyOfficial
02 Apr 2026, 10:08Hi Simon,
That is concerning to hear, and we would like to apologize for the service and experience.
We will escalate this matter to the relevant department to assist you efficiently.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
We will escalate this matter to the relevant department to assist you efficiently.
Kind Regards,
The Budget Team
Budget Insurance's reply02 Apr 2026, 10:08
Official
Hi Simon,
That is concerning to hear, and we would like to apologize for the service and experience.
We will escalate this matter to the relevant department to assist you efficiently.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
We will escalate this matter to the relevant department to assist you efficiently.
Kind Regards,
The Budget Team
sM
simon M's updateReviewer Update
02 Apr 2026, 11:09Thank you and I only need my money back and cancel the service
sM
simon M's update02 Apr 2026, 11:09
Reviewer Update
Thank you and I only need my money back and cancel the service