Shocking

I am extremely disappointed with my recent experience with Budget Insurance. Nicolas, a representative I spoke with, called to provide me with an insurance quote but failed to inform me about the need to pay a pro-rata amount before my first premium. He also did not confirm the actual quote amount, which left me uncertain and unprepared. During our conversation, I explicitly told him I was not ready to accept the quote, but he pressured me into taking it under the false impression that I would be comprehensively insured. To my shock and frustration, I later discovered that my brand-new Tiguan was not fully covered as I believed. Furthermore, I noticed that my policy schedule listed my car as insured for its market value, a detail that was never discussed or agreed upon. When I called to clarify, I was assured that a manager would contact me within 24 hours to address the sales call or staff error — however, I have yet to receive any follow-up. This experience has left me feeling misled and deeply concerned about my coverage. Budget Insurance's sales tactics seem to involve tricking customers into agreements that are not clearly explained or fully transparent. I am highly frustrated and worried about the potential risks of being underinsured due to these misleading practices. I would advise others to be cautious and thoroughly review any insurance offers from Budget before committing.