MS
Michael S
1 reviews | Active since Apr 2013
03 Jan 2023, 14:49
**** service.
Forced to give a one star review. I cancelled a policy and the Debi check agreement with them on the 13th of December 2022, on the 1st January 2023, they took money off of my account. The first payment had not even been taken off when I cancelled it, so I was still in the cooling off period. I have emailed their so called "dispute email three times, since 15 December, but have only had an answer today. Will be waiting until I get my "no claim bonus" from them in July, then going somewhere else.
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Replies (2)
Budget Insurance's replyOfficial
03 Jan 2023, 15:07Hi Michael ,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply03 Jan 2023, 15:07
Official
Hi Michael ,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
MS
Michael S's updateReviewer Update
05 Jan 2023, 09:16I am still waiting for someone from your add ons"department to contact me in connection with this total mess up.
MS
Michael S's update05 Jan 2023, 09:16
Reviewer Update
I am still waiting for someone from your add ons"department to contact me in connection with this total mess up.