LN
Lebogang N
1 reviews | Active since Apr 2018
20 May 2025, 15:29
Service claim
Service plan for budget insurance does not have a proper system to process their claims. Need to go back to the drawer board to review their procedures. I’m so very annoyed. This is the email I sent them. This is BS. Good morning. You guys are really wasting my precious time. My car needs service I have sent the documents already when are you going to approve my claim. It is is just a waste of my time and your debit from my account they are not missed.
Helpful (0)
Replies (4)0
Replies (4)
Budget Insurance's replyOfficial
20 May 2025, 15:35 Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
Budget Insurance's reply20 May 2025, 15:35
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
LN
Lebogang N's updateReviewer Update
20 May 2025, 15:42This is not helping at all that automated reply I have them in my email. What escalation you talking about I have not received a call. Mxm
LN
Lebogang N's update20 May 2025, 15:42
Reviewer Update
This is not helping at all that automated reply I have them in my email. What escalation you talking about I have not received a call. Mxm
Budget Insurance's replyOfficial
20 May 2025, 15:52We apologize once again for the inconvenience.
Please note that this matter has been escalated to the relevant department.
Kind regards,
The Budget Team
Please note that this matter has been escalated to the relevant department.
Kind regards,
The Budget Team
Budget Insurance's reply20 May 2025, 15:52
Official
We apologize once again for the inconvenience.
Please note that this matter has been escalated to the relevant department.
Kind regards,
The Budget Team
Please note that this matter has been escalated to the relevant department.
Kind regards,
The Budget Team
LN
Lebogang N's updateReviewer Update
20 May 2025, 16:02Still no phone call wow. The inconvenience that is costed further.
LN
Lebogang N's update20 May 2025, 16:02
Reviewer Update
Still no phone call wow. The inconvenience that is costed further.