BM
Boitumelo M

1 reviews | Active since Oct 2024

08 Oct 2024, 19:19

**** service

I am beyond furious with the service I've received. It’s been nearly three months—since the first of August—and I’m still without my car! No one seems to care enough to give me a straight answer on when it will be fixed. All I want is my car back, and honestly, at this point, I doubt it’s even in good condition anymore. I wouldn’t be surprised if it breaks down the moment I get it. I’m done with this! I just want my car, and after this nightmare, I’m definitely switching to another insurance provider. This is unacceptable!

0
Replies (1)
Budget Insurance
Budget Insurance's reply08 Oct 2024, 19:21
Official
Hi Boitumelo, 

We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. 
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department. 

Kind Regards, 
The Budget Insurance Team