GC
Greg C
1 reviews | Active since Apr 2009
20 Mar 2019, 10:33
Scratch and dent policy
Budget scratch and dent service is terribly slow. Claim submitted on Friday 15 March and declined due to inspection not being captured on THEIR side. Inspection done 5th March. It's now 20th March and still no answer. Terrible.
Helpful (0)
Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
20 Mar 2019, 10:36We acknowledge receipt of your complaint.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's reply20 Mar 2019, 10:36
Official
We acknowledge receipt of your complaint.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's replyOfficial
20 Mar 2019, 10:59Update:
As discussed with our Customer Relation Specialist, we confirm that we are in receipt of the inspection certificate. As discussed, our service provider will be in contact with you to assist you with the claim.
We apologise for any inconvenience this has caused and invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Budget Insurance Team.
As discussed with our Customer Relation Specialist, we confirm that we are in receipt of the inspection certificate. As discussed, our service provider will be in contact with you to assist you with the claim.
We apologise for any inconvenience this has caused and invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's reply20 Mar 2019, 10:59
Official
Update:
As discussed with our Customer Relation Specialist, we confirm that we are in receipt of the inspection certificate. As discussed, our service provider will be in contact with you to assist you with the claim.
We apologise for any inconvenience this has caused and invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Budget Insurance Team.
As discussed with our Customer Relation Specialist, we confirm that we are in receipt of the inspection certificate. As discussed, our service provider will be in contact with you to assist you with the claim.
We apologise for any inconvenience this has caused and invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Budget Insurance Team.