SM
Stella M

1 reviews | Active since May 2019

24 May 2022, 03:47

****med

Wow I had faith with budget insurance, so my car was in an accident so budget insurance had to fix it as a 3rd party, Firstly the failed to send an assessor and i told the the car is not drivable instead they said I must take pictures and send them , no quotation nothing , so they gave an me offer according to what they see on the photos I accepted not knowing about ow serious the damage is ,when now the quotation is close to 50k and I only received 30k , according to mechanic and panel beater it was suppose to be a write off, all I'm asking is for budget to take the car and give me money or pay balance , They failed me.

0
Replies (4)
Budget Insurance
Budget Insurance's reply24 May 2022, 08:47
Official
Hi Stella
 
We acknowledge receipt of your complaint.
  
Our team will be in contact with you to discuss your concerns.  

Please provide us with our clients policy number in order for us to assist you.

Kind regards, 
The Budget Insurance Team 

SM
Stella M's update24 May 2022, 16:04
Reviewer Update
LGLTPPOLN:*** CLM:01 DOC:VY OPER:BA5372
Budget Insurance
Budget Insurance's reply24 May 2022, 16:26
Official
 Hi  Stella
  
We acknowledge receipt of your complaint.
  
Our team will be in contact with you to discuss your concerns.
  
Kind Regards, 
The Budget Insurance Team 

SM
Stella M's update25 May 2022, 13:42
Reviewer Update
Still not in touch wow