JD
Jessica D

1 reviews | Active since Apr 2019

07 Aug 2021, 08:34

**** **** never pay claims beware.

Budget is an awful insurance I have been trying to get the oldest insurance contract of my late husband as they refused to pay for his claims. My husband died on the 9th of July 2021, his car was burned beyond repair, not being fami**** with their policies that they need to be paid even if the person is dead we claimed they rejected because they say no premium was received. How can you receive a premium when all his accounts were closed. Worse no one informed us that we should carry on paying the premium after his death even when we called them nobody told us to pay, we know that when someone dies all his estate are ceased. If they had humanity they were going to inform us that his premiums needs to be paid even when hes late. But nobody did. We only found out about this after the rejection that we need to pay. We felt that they needed to call us and explain to us that we must pay. His premiums were up to date and I am worried everytime I want his old contract my phone gets disconnected. Budget is **** I am not going to take this lightly I am going to fight until I expose you bunch of ****s.

You want to **** my deceased husband who has been nothing but loyal to you.

Whose going to pay those penalbeaters?

0
Replies (3)
Budget Insurance
Budget Insurance's reply07 Aug 2021, 09:29
Official
Hi Jessica,

Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The Budget Team.
JD
Jessica D's update07 Aug 2021, 09:40
Reviewer Update
I will wait, you do not have humility punishing someone whose dead, like really is it their fault that they died before they could pay the premium. Even so why didn't you tell us to continue paying even after we send you a death certificate while claiming for the accident like from the day we claimed which was within the grace period you didn't even not bother to call, death is cruel and having to deal with it and your incompetency at the same time. It's worse your so terrible you only care about money but when coming to claims.
I need all the call records, and the old contracts.
Budget Insurance
Budget Insurance's reply07 Aug 2021, 15:57
Official
 Hi Jessica,

We would like to apologise for the service you have received.

Our team will look into this and contact you with feedback.

Kind Regards,
The Budget Team