1 reviews | Active since Jul 2016
Same story once again!
<p>Why is it that Budget Insurance is the pits when it comes to claims and claim processing? Between my wife and I we need to jump through hoops and get all the documentation and send it through, only for Budget to drag their feet on giving feedback and then when we phone we get a person who could just as easily be a robot telling me it is in process. Every single time we go through this and every single time it results in me complaining in order to get results. </p> <p> </p> <p>It is pathetic, your service is **********. My laptop and glasses have been ******, this should be treated as a priority case considering without these 2 things I am not able to earn an income or process payments for my insurance premium. </p> <p> </p> <p>Please can somebody pull their finger out and do the job that I pay them for!</p>
Thank you for bringing this matter to our attention.
Kindly be advised that the matter will be escalated to a Customer Relations Specialist who will be in contact with you to address your concerns.
Kind Regards
The Budget Team
Thank you for bringing this matter to our attention.
Kindly be advised that the matter will be escalated to a Customer Relations Specialist who will be in contact with you to address your concerns.
Kind Regards
The Budget Team
Thank you to Louise and her team for resolving this so swiftly, you should spend some time with Edward and the rest of the gang to educate them on customer service. My faith has once again been restored in Budget and I do hope my future experiences are inline with your corrective action.
Thank you to Louise and her team for resolving this so swiftly, you should spend some time with Edward and the rest of the gang to educate them on customer service. My faith has once again been restored in Budget and I do hope my future experiences are inline with your corrective action.