SG
Stacey G

1 reviews | Active since Oct 2025

29 Oct 2025, 19:13

Sad service

First time submitting a claim and its been almost 4 days with no human interaction. No phone calls or atleast an email so that I know what is happening. All I have received is automated sms "We hope you're comfortable with the outcome of your claim.... What outcome????? I honestly need to change my insurance :( will not recommend.

0
Replies (1)
Budget Insurance
Budget Insurance's reply29 Oct 2025, 19:20
Official
Hi Stacey, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team