LM
Lungelo M

1 reviews | Active since Aug 2020

03 Aug 2020, 21:21

Sad and Frustrated

I have been waiting for feedback in regards to my scratch and dent claim since March! I have called, and even emailed the claims handler and it's still not resolved. I am honestly our of options as I keep getting my premiums debited every month without fail.

0
Replies (2)
Budget Insurance
Budget Insurance's reply03 Aug 2020, 21:59
Official
Hi Lungelo,

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will contact you tomorrow.

Kind Regards,
The Budget Team
Budget Insurance
Budget Insurance's reply11 Aug 2020, 14:45
Official
Hi Lungelo, 

We confirm that we have attempted to contact you, without success. 
We have since concluded the claim and the outcome was emailed to you. Should you wish to discuss the matter further, please do not hesitate to contact us back. 
Kind regards, 
The Budget Insurance Team.