CC
Cameron C
1 reviews | Active since Oct 2023
15 Jan 2025, 09:18
Runaround regarding claim and courtesy car
Good day I had a accident a few days ago and have obtained the case nr and got in contact to log the claim. I also have a courtesy car within my policy yet they are denying in and I have even sent the part of my policy where it states I get a courtesy car.
Budget insurance is really giving me the run around about my claim and courtesy car as my car is my primary and only mode of transport to work and back and to fetch and drop my child at school.
Budget claimed they are one of the best insurances but in my own opinion they aren't if they are causing all of this unnecessary drama
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Replies (2)
Budget Insurance's replyOfficial
15 Jan 2025, 09:25Good day Cameron
We acknowledge receipt of your complaint and sincerely apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Thank you for your patience and understanding.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and sincerely apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Thank you for your patience and understanding.
Kind regards,
The Budget Team
Budget Insurance's reply15 Jan 2025, 09:25
Official
Good day Cameron
We acknowledge receipt of your complaint and sincerely apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Thank you for your patience and understanding.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and sincerely apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Thank you for your patience and understanding.
Kind regards,
The Budget Team
CC
Cameron C's updateReviewer Update
17 Jan 2025, 08:00Good day
I get a email this morning saying that you have closed my case and won't pay out and yet a accessory has not been out to access my car to see the damages, how can you close a case when thay has not been done??
Really bad service I have received feom budget insurance
I get a email this morning saying that you have closed my case and won't pay out and yet a accessory has not been out to access my car to see the damages, how can you close a case when thay has not been done??
Really bad service I have received feom budget insurance
CC
Cameron C's update17 Jan 2025, 08:00
Reviewer Update
Good day
I get a email this morning saying that you have closed my case and won't pay out and yet a accessory has not been out to access my car to see the damages, how can you close a case when thay has not been done??
Really bad service I have received feom budget insurance
I get a email this morning saying that you have closed my case and won't pay out and yet a accessory has not been out to access my car to see the damages, how can you close a case when thay has not been done??
Really bad service I have received feom budget insurance