1 reviews | Active since Jul 2014
Rude Sales People
<p>I have my car insured at budget insurance. On 7/6/16 at 17:37 I received a call from "Sonya"who tried to sell me another one of your products. After I tried politely telling her I am not interested she disconnected me without so much as a "bye". </p> <p> </p> <p>If this is how rude you are to your customers, you won't have those customers for much longer. I would rather pay a little more to be insured by a place where staff doesn't have such a disgusting attitude.</p>
Thank you for bringing this matter to our attention.
We are truly sorry to hear about the negative interaction you experienced with Sonja. Kindly be advised that we are in the process of retrieving the relevant call and we assure you that the matter will be escalated to management in order to have this kind of behaviour corrected. Poor service is not treated lightly.
Kindly accept our apology in this regard and we hope that we will be able to retain you as our valued client.
Kind Regards
The Budget Team
Thank you for bringing this matter to our attention.
We are truly sorry to hear about the negative interaction you experienced with Sonja. Kindly be advised that we are in the process of retrieving the relevant call and we assure you that the matter will be escalated to management in order to have this kind of behaviour corrected. Poor service is not treated lightly.
Kindly accept our apology in this regard and we hope that we will be able to retain you as our valued client.
Kind Regards
The Budget Team