SK
Sijabulile K

1 reviews | Active since May 2018

28 May 2018, 18:28

Rude consultant

Bad experience with a consultant by the name of Ash Naicker who was sarcastic and rude, failed to answer simple questions and explain why my installment for June was debited and I'm covered for the month of June however I was not debited for the current month being May, very poor customer service and assistance.

0
Replies (2)
Budget Insurance
Budget Insurance's reply28 May 2018, 19:23
Official

We acknowledge receipt of your complaint.

Kindly be advised that a Customer Relation Specialist will contact you during business hours to address your concerns.

Kind regards

The Budget Team

Budget Insurance
Budget Insurance's reply31 May 2018, 09:02
Official

Dear Ms Khuzwayo

Kindly be advised that we have received confirmation from our Customer Relations Specialist that your concerns were addressed via email and that the matter has been accordingly clarified.

Trust you find the above in order.

Kind Regards

The Budget Team