*******

Hi budget/telesure

First things first.

Your services is horrible. I just spoke to a Romeo in client services and the level of service I got was ******* to the the point where I asked for his manager and with no luck I didn't speak to his manager whos name is Kalay. I'm dissatisfied as a new client who's policy is in shambles from sales stage.

So my day time suburb is incorrect and I called in on the 2nd of May to rectify this and was told they would get back to me in 2 working days so I waited, Tuesday the 7th I called again and nobody could give me answers and now again the 10th I called again and I get such ******* service. I'm so disappointed by the level of service I just received from a fais rep. Budget sort this out or I will escalate this to the FSCA