MM
Mbali M
1 reviews | Active since Nov 2024
13 Nov 2025, 12:59
Road side assistance
The worst insurance ever. Called for road assistance cause I was stuck and had to wait for more than an hour for them to send a tow truck. Regret insuring with them
Helpful (0)
Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
13 Nov 2025, 13:06Hi Mbali,
We acknowledge receipt of your complaint. We sincerely apologize for the service and the experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint. We sincerely apologize for the service and the experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply13 Nov 2025, 13:06
Official
Hi Mbali,
We acknowledge receipt of your complaint. We sincerely apologize for the service and the experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint. We sincerely apologize for the service and the experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
MM
Mbali M's updateReviewer Update
13 Nov 2025, 13:592 hours now and I’m still waiting for a tow truck after countless calls with the team.
Yeses
Yeses
MM
Mbali M's update13 Nov 2025, 13:59
Reviewer Update
2 hours now and I’m still waiting for a tow truck after countless calls with the team.
Yeses
Yeses