Ridiculous Service

<p>I logged a claim for my cellphone that I have had insured through Budget Insurance for about the past two years. I logged my claim on the 15th of September and I have been struggling since. It takes forever to get through to them and half the time your call gets dropped. My claim has now been processed after having to wait after my debit order needed to be moved forward and I have now been given the option of the same phone again, after I asked if I could look at a newer phone and pay a larger shortfall. It takes atleast two days to get any response out of anyone. Compared to other claims I have experienced in the past, Budget has by far been the worst.</p> <p>The only time that they seem to be efficient is when they are getting your business.</p> <p>Extremely dissapointed.</p>